Política de Privacidad

Privacy Policy


For the purposes of applicable data protection laws, the controller is NextNorth Air Mobility, Lda, Av. Fernao de Magalhaes 448-1 (Primer piso). 3000-173. Coimbra. PIC number 884975718

You can contact us using the following email address: hello@nextnorth.io


At Volo we are dedicated to creating a safe and enjoyable booking experience for you. In this text we want to inform you about the procedures of our website; what we do, how we do it and how it affects you. When you book a flight on www.hoyvolo.com, we may collect the personal information you provide us when making a reservation, by joining our newsletter, as well as the data collected by cookies.


We have legitimacy to treat your data for various reasons. The main reason is that we need to process your data to perform the contract you enter into with us when you make a flight booking. We also use your data for other reasons, for example to respond to your inquiries, send you updates about your flights or to send you newsletters that you have agreed to receive from us.


The personal data provided will be kept for the corresponding period to comply with legal obligations, or its deletion is requested by the interested party and he has the right to do so.


Filou has the right to the processing of personal data, based on the consent granted by the interested party for one or more specific purposes, the execution of a contract and the legitimate interest of the person in charge, as established in article 6 of the General Protection Regulation of data.


Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party cookies and third-party cookies for the main purposes of web functionality, web statistics and advertising.


Some cookies are vital for the website to function properly. Cookies keep track of your settings and make your shopping experience more convenient, for example by recognizing your device and remembering your preferences and settings. Cookies are also used to collect usage data such as session length, pages viewed, whether a transaction was made, or demographic data such as origin, gender, and age. This information is used for analytical purposes and allows us to create the best shopping experience for you. The cookies we use do not collect any information that can be used to track or identify individuals.


The information we collect may be shared with our close partners for analytics purposes. No personal information will be transmitted, traded or published beyond our organization and our trusted partners.

To achieve the purposes mentioned in this Privacy Policy, we must give access to your personal data to third parties that provide us with support in the services we offer, that is: financial institutions, fraud prevention and detection entities, technology service providers, logistics, transportation and delivery partners and service providers, partners and service providers related to advertising and marketing.


We are committed to maintaining the confidentiality of your personal data and to ensuring that you can exercise your rights. You have the right to request access to your data and, if there is any error, you can modify or delete it. You can also disable cookies already stored on your computer by changing your browser settings for cookies, you can also use opt-out programs such as «NAI Consumer Opt-out» or «Google Analytics Opt-out Browser Add-on» in order to avoid Cookies are used, please note that these settings may prevent our website from working properly.

On the other hand, you can also exercise your rights by writing us an email at hello@nextnorth.io, simply informing us of the reason for your request and the right you wish to exercise. If we deem it necessary to identify you, we may ask you to provide a copy of a document that proves your identity.

In particular, without prejudice to the purpose or legal basis we use to process your data, you have the following rights:

  • To request access to your personal data that we hold.
  • Request that we rectify the personal data we hold. Please note that if you are a registered user of the Platform, you can also access the relevant personal data section of your online account to change or update your personal data. In any case, keep in mind that, by actively providing us with your personal data through any procedure, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to your data. You will be responsible for any loss or damage caused to the Platform or the person in charge of the Platform or any third party by reporting erroneous, inaccurate or incomplete information in the registration forms. Remember that, as a general rule, you must provide us only your own data, not that of third parties, except as permitted by this Privacy Policy.
  • Request that we erase your personal data to the extent that it is no longer necessary for the purpose for which we need to continue processing it, or where we are no longer legally authorized to process it.
  • Request that we cancel or limit the processing of your personal data.
  • To request data portability


We may modify the information contained in this Privacy Policy when we deem it appropriate. If we do, we will notify you by various means through the Platform (for example, via a banner, pop-up, or push notification), or we may even send a notice to your email address when the change occurs. . in question is relevant for your privacy, so that you can review the changes, assess them and, where appropriate, oppose or unsubscribe from any service or functionality. In any case, we suggest you review this Privacy Policy from time to time in case minor changes are made or we make any interactive improvements, taking advantage of the fact that you will always find it as a permanent information point on our Website.Av. Fernao de Magalhaes

448-1 (Primer piso). 3000-173. Coimbra